Unlocking the Full Potential of Ai with Cereba Custom Intents

At Cereba, we believe that every conversation is an opportunity. Whether you’re nurturing leads, engaging customers, or closing sales, the way you communicate can make all the difference. That’s where Custom Intents come in—a powerful tool that empowers your Ai to act dynamically during conversations, making it more than just a chat assistant.

Custom Intents allow your Ai to do more than talk—it acts. From sending information to a CRM to creating support tickets or sharing data with other systems, this feature bridges the gap between conversation and action.

What Are Custom Intents?

Imagine your Ai being able to send key information exactly where it needs to go, right when it’s needed. Custom Intents make this possible.

Here’s how it works:

• Trigger Actions: Define when your Ai should take action based on the conversation.
• Send Data: Specify what information needs to be shared, such as customer details or feedback.
• Connect Systems: Provide a webhook URL so your Ai can seamlessly send data to other tools or platforms.

It’s intuitive, conversational, and designed to keep the customer experience at the center of everything. No clunky workflows or technical complexity—just smooth, meaningful communication.

Why Custom Intents Are a Game-Changer for Sales and Marketing

In traditional systems, making your tools “talk to each other” often requires elaborate setups that break the conversational flow. This can lead to disjointed experiences for both your team and your customers.

With Custom Intents, your Ai acts in the moment. Whether it’s capturing a lead, updating a customer record, or triggering an action in your sales system, everything happens seamlessly within the chat.

This keeps conversations flowing naturally while ensuring that no valuable opportunity slips through the cracks.

How Custom Intents Give You Unmatched Flexibility

Custom Intents don’t just give your Ai the ability to act—they let you decide how and when those actions happen, giving you complete control over the process.

Whether you’re connecting to a HighLevel workflow, triggering a Zapier automation, or pushing data to a proprietary system, the possibilities are endless.

Here’s what sets Custom Intents apart:

• Do Almost Anything: Want to schedule follow-ups, trigger emails, log calls, or even automate reporting? Custom Intents let you integrate with almost any platform to make it happen.
• No Code Required: There’s no need to learn coding or hire a developer. Setting up a Custom Intent is as simple as providing a webhook URL and defining the action.
• No Prompts, Just Control: Unlike other tools, you don’t need to create complex prompts or scripts. You define the rules, and your Ai follows them.
• Completely Tailored to You: The setup is entirely customizable, so it can fit your specific workflow and business needs—whether you’re a small business or a large organization.

With Custom Intents, your Ai becomes a true extension of your team, capable of handling advanced tasks without breaking a sweat.

How Custom Intents Elevate Conversations

Here are a few ways Custom Intents transform your sales and marketing communication:

1. Lead Qualification on the Fly
   Your Ai can gather and send lead information directly to your CRM without breaking the flow of the conversation. This ensures your team gets qualified leads instantly, ready for follow-up.
2. Personalized Customer Journeys
   Whether it’s sharing tailored recommendations or updating a customer’s preferences, Custom Intents allow you to act in real time, creating a more personal and impactful experience.
3. Seamless System Integration
   Need to notify a sales rep, log a customer request, or update data across platforms? Your Ai can do all this conversationally, eliminating the need for manual follow-ups.

Benefits That Go Beyond Automation

Custom Intents aren’t just about efficiency—they’re about creating better conversations and stronger customer relationships.

• Keep Conversations Natural: Actions happen organically during chats, maintaining the human-like experience.
• Speed Up the Sales Cycle: By acting instantly, your Ai ensures no delay in nurturing or advancing opportunities.
• Strengthen Customer Engagement: Personalized actions build trust and deepen connections, turning chats into meaningful interactions.
• Adapt to Your Needs: Custom Intents are flexible enough to match any sales or marketing goal, no matter the size or complexity of your business.

Getting Started with Custom Intents

It’s easy to unlock the power of Custom Intents:

1. Describe your intent: Identify when your Ai should send the data
2. Define Your Data: Choose the information your Ai needs to send.
3. Add Your Webhook URL: Let your Ai know where the data needs to go

Conclusion

At Cereba, we’re redefining what’s possible with conversational Ai. Custom Intents are more than a feature—they’re a new way to connect, engage, and drive success. Whether you’re qualifying leads, updating records, or personalizing customer experiences, the ability to act conversationally changes everything.

And with the flexibility to connect to tools like HighLevel workflows, Zapier, or almost any platform you use, the sky’s the limit. Plus, it’s all done without the need for coding or complex prompts.

Ready to see what’s possible? Discover how Custom Intents can transform your communication strategy and take your business to the next level.