Frequently Asked Questions
Everything you need to know about Cereba AI
Cereba is an AI-powered conversation platform designed specifically for sales and marketing teams. It integrates with GoHighLevel (GHL) to automate lead engagement, qualify prospects, and book appointments—all through natural, human-like conversations.
Cereba connects directly to your GoHighLevel account via API. Once connected, it can access your contacts, update custom fields, trigger workflows, and manage conversations across SMS and web chat channels.
C.O.R.E. stands for Context-Optimized Response Engine. It's our proprietary technology that helps Cereba understand the true intent behind customer messages and respond appropriately, even in complex conversational scenarios.
Yes! Cereba can check your calendar availability and book appointments directly during conversations. It integrates with your existing scheduling tools and updates your GHL calendar automatically.
Unlike traditional chatbots that follow rigid decision trees, Cereba handles the natural flow of human conversation. It learns from interactions, adapts to your industry's language, and continuously improves its responses.
We offer email support for all plans, with priority support and dedicated account managers available on higher tiers. We also have an extensive help center at help.cereba.ai.
Yes! We offer a 14-day free trial with full access to all features. No credit card required to get started.
You can cancel your subscription at any time from your account settings. There are no long-term contracts or cancellation fees.